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Healthcare Professionals

Healthcare Professionals

The Horizon By Your Side Team Is Here to Assist Your Patient Every Step of the Way

We will be by their side. It can make all the difference to have a non-medical, logistical resource in your patient’s corner: a dedicated team member who will assist your patient throughout their treatment.

The Horizon By Your Side team is committed to improving lives through services and support for your patient. Together we will:

Connect Connect Connect

CONNECT: Your patient will be paired with a Patient Access Liaison or Clinical Nurse Educator who will support them throughout their treatment when they need it

Coordinate Coordinate Coordinate

COORDINATE: The Horizon By Your Side team will work with your patient and healthcare team to make sure logistical, non-medical efforts are coordinated properly

Champion Champion Champion

CHAMPION: The Patient Access Liaison or Clinical Nurse Educator will be the point of contact to work with your patient’s unique needs and help them build confidence throughout their treatment


Personalized Support

Personalized Support

Meet The Horizon By Your Side Team—Providing Support Your Patient Can Count On

Patient Access Liaison

Patient Access Manager Patient Access Manager Patient Access Manager

Starting a new medication or treatment often comes with a lot of questions. Upon enrollment, a Patient Access Liaison is assigned to your patient for dedicated one-on-one support and your patient’s non-medical, logistical needs—from treatment initiation to management and beyond. Even better, they have a team of support behind them working to help your patient too. The Patient Access Liaison is a part of the Horizon By Your Side team and is committed to helping your patient every step of the way.

Photo of Horizon Patient Access LiaisonPhoto of Horizon Patient Access LiaisonPhoto of Horizon Patient Access Liaison

Molly, Patient Access Liaison

The Patient Access Liaison can help your patient:

  • Understand financial assistance options
  • Learn about the insurance process
  • Avoid surprises at the start of treatment by talking about what to expect
  • Figure out how treatment can fit into their routine
  • Obtain educational resources

Once your patient is enrolled in Horizon By Your Side, they will receive a welcome call from a Patient Access Liaison within one business day. After that, your patient can call, text, or email them when they need logistical support.

Regional Access Liaison

Reimbursement Access Educator Reimbursement Access Educator Reimbursement Access Educator

The Regional Access Liaison has the expertise and tools to support the patient by educating on patient benefits, options for site of care, prior authorization requirements, payer policies and coding and claim submissions. The Regional Access Liaison also can provide you with updated information about your patient's access journey.

Site of Care Team Members

Site of Care Team Members Site of Care Team Members Site of Care Team Members

For help finding a site of care for your patient, you can contact us for site of care support. Our Site of Care Team Members establish business-to-business relationships with sites of care, expand infusion center options, provide coding and billing information, and offer infusion and payer access education. They can provide site of care options and infusion center access for your patients.

Clinical Nurse Educator

Clinical Nurse Educator Clinical Nurse Educator Clinical Nurse Educator

For patients on ACTIMMUNE® (Interferon gamma-1b), the Clinical Nurse Educator is part of a dedicated Horizon By Your Side team that is ready to help your patient, from answering questions as they start treatment through every step along the way. The Clinical Nurse Educator is available to provide information and education to your patient and their family and can meet in person or by email, text, or phone.

ShannonShannon Shannon

Shannon, Clinical Nurse Educator

The Clinical Nurse Educator can:

  • Connect your patient to others living with a rare disease through live events, peer mentor programs, and online resources
  • Provide tools and resources to help your patient manage the day-to-day challenges of living with their illness
  • Introduce your patient and their family to advocacy groups for more support and inform them of events in their area
  • Help your patient through changes that may impact their treatment

Case Manager

Case Manager Case Manager Case Manager

For patients on RAVICTI® (glycerol phenylbutyrate), PROCYSBI® (cysteamine bitartrate), or ACTIMMUNE® (Interferon gamma-1b), the Horizon By Your Side team includes Case Managers who can provide ongoing support and education for your patients and their families. The Case Manager assigned to your patient may also be in touch with your office to make sure important insurance information is properly shared. These comprehensive services are free of charge for your patients.

The Case Manager:

  • Has the expertise and tools to educate on patient benefits, Specialty Pharmacy options, prior authorization requirements, and payer policies
  • Works closely with Specialty Pharmacies to ensure all required information is received for the timely delivery of Horizon products to your patients

Cost Assistance

Cost Assistance

Our Commitment to Improving Lives Through Access

Paying for treatment shouldn’t get in the way of health. That’s why the Horizon By Your Side team is diligent in exploring all options to help your patient.

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  • Does your patient have commercial insurance, like a preferred provider organization (PPO) or health maintenance organization (HMO)? If so, they may qualify for a lower co-pay*
  • Does your patient have government insurance such as Medicare, Medicare Part D, Medicaid, Medigap, VA, CHAMPUS, Department of Defense, TRICARE, or any state patient, foundation, or other pharmaceutical program? If so, there may be additional support for them
  • Once your treatment plan is set in place, the Patient Access Liaison or Clinical Nurse Educator can help talk with your patient about the insurance approval process and what potential out-of-pocket treatment costs may be

Through our team’s specialized knowledge of how insurance companies work and understanding specific benefits, the Patient Access Liaison or Clinical Nurse Educator can help your patient understand the insurance process by walking them through coverage and possible financial assistance options.

Shared Responsibility

As an industry partner, we have limitations that we must respect. We cannot guarantee access or reimbursement for our medicines; however, we can educate you and your staff about gaining access to the medicine and various patient financial support programs. Similarly, we cannot provide medical advice to your patient about the medicines you prescribe or act as an extension of—or substitution for—your staff.

Access Journey for New Medicines

With any newly approved medicine, the time from prescribing the medicine to treatment may take longer than initially expected, as payers learn about the medicine and develop their policies. We are committed to working with payers to enhance access and learning more about payer policies so we can educate you about these nuances. Together, we can advocate for your patient to gain access to the medicines you believe will improve their lives.


How We Can Help

How We Can Help

The Horizon By Your Side Team Is Committed to Improving the Lives of Your Patients

To help you gain clarity and provide transparency, please review this information about the ways the Horizon By Your Side team can assist your patients.


Patient Enrollment

Patient Enrollment

Get Your Patient Started With The Horizon By Your Side Team

Paitent Enrollment Paitent Enrollment Paitent Enrollment

Patient enrollment in Horizon By Your Side is easy. Download, complete, and submit the Patient Enrollment Form below. There is a specific section on the form required in order to initiate enrollment for your patient in Horizon By Your Side. Have your healthcare team work with your patient to finalize the form.

Review Review Review

Once your patient is enrolled, you will receive a comprehensive summary of your patient’s benefits from the Horizon By Your Side team. We will be there to provide support when they need it throughout their treatment experience.


Learn More About Horizon Medications

*The rare disease commercial co-pay program for commercially-insured patients may be available to patients who meet the following minimum criteria:

  • Patient’s prescription cannot be paid in part or in full by any government-funded program including but not limited to: Medicare, Medicare Part D, Medicaid, Medigap, VA, Champus, Department of Defense (“DOD”), TRICARE, or any state patient, foundation, or other pharmaceutical program.
  • Patient is prescribed a Horizon rare disease medication listed on this website for an indication approved by the Food and Drug Administration; the indication for each product is shown in its prescribing information.
  • Patient is a resident of the United States.
  • Patient must be commercially insured and have financial responsibility for a portion of the drug and/or infusion cost if applicable.

The assistance offered under this co-pay program is subject to additional terms and conditions, including but not limited to the following:

Terms and Conditions: Offer cannot be combined with any other rebate or coupon, free trial, or similar offer for the specified prescription. Not valid for prescriptions reimbursed in whole or in part by any government-funded program including but not limited to Medicare, Medicare Part D, Medicaid, Medigap, VA, Champus, DOD, TRICARE, or any state patient, foundation, or other pharmaceutical program. Offer good only in the United States at participating specialty pharmacies or sites of care. Offer not valid where otherwise prohibited by law, for example by applicable state law prohibiting co-pay cards. Horizon Therapeutics reserves the right to rescind, revoke, or amend offer without notice. The selling, purchasing, trading, or counterfeiting of any co-pay card or benefits is prohibited by law. This co-pay program is not insurance and is not intended to substitute for insurance. Age for eligibility is dependent on product indication.

Participating pharmacy or healthcare provider: by using this co-pay program, you acknowledge and confirm that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE) and the patient and prescription meet the eligibility criteria set forth in the terms and conditions. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payer, or applicable law or regulation.

Patients: by enrolling in this co-pay program, you acknowledge and confirm that you and the prescription meet the eligibility requirements set forth in the terms and conditions, including that the prescription will not be reimbursed in whole or in part by any government funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, Tricare). You may not seek any claims to government payers or other payers or insurers for this prescription. You may not seek reimbursement from any health savings, flexible savings, or other health care reimbursement account for any amounts received from the copay program. You are responsible for reporting the receipt of the copay program benefits as required by an insurer, payer, or applicable law or regulation.