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Patients and Caregivers

Patients and Caregivers

The Horizon By Your Side Team Is Here to Assist You Every Step of the Way

Horizon By Your Side is a patient support program with dedicated team members who take a personalized approach to meeting the unique needs of patients prescribed Horizon medicines. We will be by your side. It can make all the difference to have someone in your corner: a dedicated team member who will support you throughout your treatment. The Horizon By Your Side team is committed to improving lives with services and support for you and your family.

Together, we will:

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CONNECT: You will be paired with a Patient Access Liaison or Clinical Nurse Educator who will be there to support you throughout treatment when you need it

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COORDINATE: The Horizon By Your Side team will work with you and your healthcare team to make sure logistical, non-medical efforts are coordinated properly

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CHAMPION: Your Patient Access Liaison or Clinical Nurse Educator will be your point of contact and help you to build confidence throughout your treatment


Personalized Support

Personalized Support

Meet Your Horizon By Your Side Team for Specialized Support You Can Count On

Patient Access Liaison

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Starting a new medication or treatment often comes with a lot of questions. Upon enrollment, a Patient Access Liaison is assigned to you for your dedicated, one-on-one support and logistical needs. Even better, they have a team of support behind them working to help you too. Your Patient Access Liaison and the whole Horizon By Your Side team are committed to helping you understand your treatment experience every step of the way.

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Molly, Patient Access Liaison

Reach out to your Patient Access Liaison to help you:

  • Avoid surprises at the start of treatment by talking about what to expect
  • Understand financial assistance options
  • Learn about the insurance process
  • Determine how your new treatment can fit into your routine and meet your goals
  • Receive non-medical educational support

Once you’re enrolled in Horizon By Your Side, you will receive a welcome call from your Patient Access Liaison within one business day. After that, you can call, text, or email them when you need non-medical assistance. If you’re already a patient and have questions about this program, call 1-844-4MY-HBYS to talk with a Patient Access Liaison.

Clinical Nurse Educator

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For patients on ACTIMMUNE® (Interferon gamma-1b), when you begin your therapy, you are assigned a dedicated Clinical Nurse Educator who will be your main point of contact to support you throughout your treatment.

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Shannon, Clinical Nurse Educator

Your Clinical Nurse Educator offers:

  • Individual education and support in person, through email, and by phone
  • Ongoing education
  • Injection training and support
  • Communication with your doctors to keep them up to date on your treatment experience
  • Help through changes that may impact your treatment

Cost Assistance

Cost Assistance

Our Commitment to Improving Lives Through Access

Paying for treatment shouldn’t get in the way of your health. That’s why our Horizon By Your Side team is diligent in exploring all options for you.

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  • Do you have commercial insurance, like a preferred provider organization (PPO) or health maintenance organization (HMO)? If so, you may qualify for a lower co-pay*
  • Do you have government insurance such as Medicare, Medicare Part D, Medicaid, Medigap, VA, CHAMPUS, Department of Defense, TRICARE, or any state patient, foundation, or other pharmaceutical program? If so, there may be additional support for you
  • Once you and your healthcare team agree on a plan that works best for you, your Patient Access Liaison or Clinical Nurse Educator will talk with you about the insurance approval process and what your potential out-of-pocket treatment cost may be

Through our team’s specialized knowledge of how insurance companies work and understanding your specific benefits, your Patient Access Liaison or Clinical Nurse Educator can help you understand the insurance process by walking you through coverage and possible financial assistance options.

Together with the team at Horizon By Your Side, we’ll help you get to the future you deserve.


Get Connected

Get Connected

Two Convenient Options for Getting the Support You Deserve

Once you and your healthcare team determine that a Horizon treatment is right for you, enrolling in Horizon By Your Side is easy and can be accomplished in two ways:

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Option 1: Call 1-844-4MY-HBYS to get connected with a Patient Access Liaison or Clinical Nurse Educator

  • Your Patient Access Liaison or Clinical Nurse Educator can help you complete enrollment and answer non-medical or logistical questions
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Option 2: Sign up through your doctor’s office. They will have the enrollment information and can submit it for you

  • Once your signed Patient Enrollment Form is submitted, your Patient Access Liaison or Clinical Nurse Educator will take the first step by calling you to introduce themself and help you with non-medical or logistical questions

Learn More About Horizon Medications

*The rare disease commercial co-pay program for commercially-insured patients may be available to patients who meet the following minimum criteria:

  • Patient’s prescription cannot be paid in part or in full by any government-funded program including but not limited to: Medicare, Medicare Part D, Medicaid, Medigap, VA, Champus, Department of Defense (“DOD”), TRICARE, or any state patient, foundation, or other pharmaceutical program.
  • Patient is prescribed a Horizon rare disease medication listed on this website for an indication approved by the Food and Drug Administration; the indication for each product is shown in its prescribing information.
  • Patient is a resident of the United States.
  • Patient must be commercially insured and have financial responsibility for a portion of the drug and/or infusion cost if applicable.

The assistance offered under this co-pay program is subject to additional terms and conditions, including but not limited to the following:

Terms and Conditions: Offer cannot be combined with any other rebate or coupon, free trial, or similar offer for the specified prescription. Not valid for prescriptions reimbursed in whole or in part by any government-funded program including but not limited to Medicare, Medicare Part D, Medicaid, Medigap, VA, Champus, DOD, TRICARE, or any state patient, foundation, or other pharmaceutical program. Offer good only in the United States at participating specialty pharmacies or sites of care. Offer not valid where otherwise prohibited by law, for example by applicable state law prohibiting co-pay cards. Horizon Therapeutics reserves the right to rescind, revoke, or amend offer without notice. The selling, purchasing, trading, or counterfeiting of any co-pay card or benefits is prohibited by law. This co-pay program is not insurance and is not intended to substitute for insurance. Age for eligibility is dependent on product indication.

Participating pharmacy or healthcare provider: by using this co-pay program, you acknowledge and confirm that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE) and the patient and prescription meet the eligibility criteria set forth in the terms and conditions. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payer, or applicable law or regulation.

Patients: by enrolling in this co-pay program, you acknowledge and confirm that you and the prescription meet the eligibility requirements set forth in the terms and conditions, including that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE.) You may not seek any claims to government payers or other payers or insurers for this prescription. You may not seek reimbursement from any health savings, flexible savings, or other health care reimbursement account for any amounts received from the co-pay program. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payer, or applicable law or regulation.